BridgePay Network Solutions incident

Credit Card Processor - First Data North - Degraded Performance

Notice Resolved View vendor source →

BridgePay Network Solutions experienced a notice incident on September 13, 2026, lasting 2h 57m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2026, 05:58 AM UTC
Resolved
Sep 13, 2026, 08:56 AM UTC
Duration
2h 57m
Detected by Pingoru
Sep 13, 2026, 05:58 AM UTC

Update timeline

  1. investigating Sep 13, 2026, 05:58 AM UTC

    BridgePay's Network Operations Center has identified Credit Card Processor - First Data North is currently having connectivity issues. Merchants using the Credit Card Processor - First Data North may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Credit Card Processor - First Data North are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.

  2. resolved Sep 13, 2026, 08:56 AM UTC

    The previously reported issue with the Credit Card Processor - First Data North has been resolved and transactions are processing normally.