BridgePay Network Solutions incident

Issues with Upstream ISP’s

Minor Resolved View vendor source →

BridgePay Network Solutions experienced a minor incident on May 31, 2026 affecting Gateway.Itstgate.com - Virtual Terminal, Reporting, API and BridgePay Gateway API - BridgeComm and 1 more component, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2026, 12:15 PM UTC
Resolved
May 31, 2026, 12:59 PM UTC
Duration
43m
Detected by Pingoru
May 31, 2026, 12:15 PM UTC

Affected components

Gateway.Itstgate.com - Virtual Terminal, Reporting, APIBridgePay Gateway API - BridgeCommPathwayLink Boarding PortalPayGuardian Cloud APIMyBridgePay Portal - Virtual Terminal and ReportingBridgePay Gateway WebLink 3.0 - Hosted Payment Page

Update timeline

  1. investigating May 31, 2026, 12:15 PM UTC

    We are currently observing issues with 2 of our upstream providers that could cause intermittent connectivity issues. We are working to stabilize traffic and will post updates here

  2. resolved May 31, 2026, 12:59 PM UTC

    Traffic has been stabilized.