BridgePay Network Solutions incident

Issues with upstream ISP

Minor Resolved View vendor source →

BridgePay Network Solutions experienced a minor incident on June 1, 2026 affecting Gateway.Itstgate.com - Virtual Terminal, Reporting, API and BridgePay Gateway API - BridgeComm and 1 more component, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 02:10 AM UTC
Resolved
Jun 01, 2026, 03:50 AM UTC
Duration
1h 40m
Detected by Pingoru
Jun 01, 2026, 02:10 AM UTC

Affected components

Gateway.Itstgate.com - Virtual Terminal, Reporting, APIBridgePay Gateway API - BridgeCommPathwayLink Boarding PortalPayGuardian Cloud APIMyBridgePay Portal - Virtual Terminal and ReportingBridgePay Gateway WebLink 3.0 - Hosted Payment Page

Update timeline

  1. investigating Jun 01, 2026, 02:10 AM UTC

    We are detecting issues upstream from us causing connectivity issues. We have shifted traffic to our secondary Datacenter and are investigating with the ISP.

  2. resolved Jun 01, 2026, 03:50 AM UTC

    This incident has been resolved.