Brevo incident
Issue with push notifications in conversation mobile app
Brevo experienced a minor incident on September 25, 2026 affecting Inbox and Calls and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 25, 2026, 02:42 PM UTC
Status: Investigating We’ve detected an issue affecting push notifications, and as a result, some customers may be experiencing disruptions while using it. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information. Affected components Inbox (Degraded performance) Meetings (Degraded performance) Calls (Degraded performance)
- identified Sep 25, 2026, 02:49 PM UTC
Status: Identified We have identified the cause of the issue affecting push notifications. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution. Affected components Inbox (Degraded performance) Meetings (Degraded performance) Calls (Degraded performance)
- resolved Sep 25, 2026, 02:57 PM UTC
Status: Resolved The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. Affected components Inbox (Operational) Meetings (Operational) Calls (Operational)