Ongoing since 02:05 PM UTC, affecting CRM (Sales CRM) and CRM (Contacts) and 1 more.
We are seeing improvements across the affected services, with most services now recovered. Our team continues to monitor the situation and is working to restore the remaining services. We apologize for the inconvenience and will provide further updates as more information becomes available.
Affected components
Update timeline
- investigating Nov 06, 2026, 02:05 PM UTC
We’ve detected an issue affecting Contact Services, Redirection Links and sending for both Marketing Email Campaigns and Transactional Emails, forms, automation, segmentation and events processing delays and as a result, some customers may be experiencing disruptions while using it. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and will share further updates as soon as we have more information.
- identified Nov 06, 2026, 02:52 PM UTC
We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact. We will continue to share updates as we progress toward resolution.
- identified Nov 06, 2026, 03:18 PM UTC
We are seeing improvements across the affected services, with most services now recovered. Our team continues to monitor the situation and is working to restore the remaining services. We apologize for the inconvenience and will provide further updates as more information becomes available.
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