Resolved on October 8, 2025.
Between 11:00 AM and 12:43 PM ET on October 8, 2025, Dashboard users on the US-10 cluster experienced errors accessing the Braze Dashboard. This service disruption occurred during remediation work for a misconfiguration issue, whereby Braze Engineering teams restarted services to implement the fix. Dashboard access was fully restored as of 12:43 PM ET.
Update timeline
- resolved Nov 05, 2025, 09:34 PM UTC
Between 11:00 AM and 12:43 PM ET on October 8, 2025, Dashboard users on the US-10 cluster experienced errors accessing the Braze Dashboard. This service disruption occurred during remediation work for a misconfiguration issue, whereby Braze Engineering teams restarted services to implement the fix. Dashboard access was fully restored as of 12:43 PM ET.
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