Braze incident

Dashboard Latency and Errors on US07

Minor Resolved View vendor source →

Braze experienced a minor incident on September 2, 2026 affecting Dashboard, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 11:30 AM UTC
Resolved
Sep 02, 2026, 11:58 AM UTC
Duration
28m
Detected by Pingoru
Sep 02, 2026, 11:30 AM UTC

Affected components

Dashboard

Update timeline

  1. identified Sep 02, 2026, 11:30 AM UTC

    We are investigating intermittent errors and latency impacting the US07 Dashboard.

  2. resolved Sep 02, 2026, 11:58 AM UTC

    This was a recurrence of an earlier issue impacting the Dashboard. A permanent fix has been implemented and the Dashboard has remained stable since. We are confident the issue is now fully resolved. We apologize for any impact.