Braze experienced a minor incident on September 2, 2026 affecting Dashboard, lasting 2h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Dashboard
Update timeline
- investigating Sep 02, 2026, 07:43 AM UTC
Our Engineering team are investigating intermittent latency and errors on the US07 Dashboard.
- identified Sep 02, 2026, 08:58 AM UTC
We have identified the issue leading to intermittent dashboard errors and latency and engineers are working to resolve the issue.
- monitoring Sep 02, 2026, 09:36 AM UTC
Engineers have implemented a fix and the Dashboard has been stable for over 30 minutes. We are continuing to monitor the issue to ensure full resolution.
- resolved Sep 02, 2026, 10:09 AM UTC
The Dashboard has continue to remain stable and the issue is now resolved.