Box incident

[Major] Issue with Box Drive

Major Ongoing View vendor source →

Box is currently experiencing a major incident affecting Box Sync, which began 1h ago. The vendor's full update timeline is below.

Started
Oct 15, 2026, 08:30 AM UTC
Resolved
Ongoing
Duration
● 1h 28m
Detected by Pingoru
Oct 15, 2026, 08:30 AM UTC

Affected components

Box Sync

Update timeline

  1. investigating Oct 15, 2026, 08:30 AM UTC

    We are investigating latency with syncing from the Box Web Application to Box Applications: Box Drive Some Users may see delayed updates synchronizing items from the Box Web App to Box Drive desktop clients.

  2. identified Oct 15, 2026, 09:10 AM UTC

    Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.