Boulevard Outage History

Boulevard is up right now

There were 5 Boulevard outages since February 10, 2026 totaling 21h 17m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.joinblvd.com

Major April 17, 2026

Forms and Checkout Issues

Detected by Pingoru
Apr 17, 2026, 02:43 PM UTC
Resolved
Apr 17, 2026, 08:49 PM UTC
Duration
6h 5m
Affected: DashboardDuo AppClient Portal
Timeline · 8 updates
  1. investigating Apr 17, 2026, 02:43 PM UTC

    We are currently investigating reports of forms failing to load and potential checkout issues. We will provide an update as soon as possible.

  2. investigating Apr 17, 2026, 03:10 PM UTC

    We are currently investigating reports of connectivity issues affecting forms and dashboard access for some customers. Our team is actively working to identify the cause and will provide an update as soon as more information becomes available.

  3. identified Apr 17, 2026, 04:02 PM UTC

    Some customers are currently unable to load forms and charts, enter card details manually, and access a handful of other features. This is driven by a widespread DNS resolution issue affecting the .co top-level domain, reported across the internet right now. We are actively rolling out alternatives to restore the affected experiences while the upstream issue persists.

  4. identified Apr 17, 2026, 04:57 PM UTC

    We continue to see issues affecting some Boulevard features, including form and chart loading, manual card entry, and select other functionality. This is related to an ongoing, widespread DNS resolution issue impacting .co domains. We are actively rolling out mitigation measures to restore affected experiences and will share further updates as progress is made.

  5. identified Apr 17, 2026, 05:34 PM UTC

    We have deployed a partial fix that resolves issues with accessing forms and charts, as well as manual card entry on the Dashboard. Some areas, including the Duo app and client portal, may still experience issues with transactions. We are continuing to work toward a full resolution and will provide further updates as progress is made.

  6. identified Apr 17, 2026, 06:36 PM UTC

    We have deployed additional fixes to resolve all issues affecting the Client Portal. We are still working to address remaining transaction issues within the Duo app and will provide further updates as progress is made.

  7. monitoring Apr 17, 2026, 07:43 PM UTC

    A fix has been released to resolve transaction issues in the Duo app, and all systems should now be functioning normally. We are continuing to monitor to ensure full resolution and will provide a final update once confirmed.

  8. resolved Apr 17, 2026, 08:49 PM UTC

    All systems have been fully restored and are operating normally. This incident has been resolved.

Read the full incident report →

Minor March 23, 2026

Beta Reports Not Loading

Detected by Pingoru
Mar 23, 2026, 08:52 PM UTC
Resolved
Mar 23, 2026, 10:05 PM UTC
Duration
1h 12m
Affected: Dashboard
Timeline · 4 updates
  1. investigating Mar 23, 2026, 08:52 PM UTC

    We’re aware of an issue where Beta Reports may fail to load for some customers. Our team is actively investigating and will share an update as soon as more information is available.

  2. identified Mar 23, 2026, 09:49 PM UTC

    We’ve identified an issue where Beta Reports may fail to load for some customers. Our team is working to resolve the issue and will provide further updates as soon as possible.

  3. monitoring Mar 23, 2026, 09:55 PM UTC

    A fix has been implemented to resolve the issue with Beta Reports. We are seeing recovery and are continuing to monitor to ensure full resolution.

  4. resolved Mar 23, 2026, 10:05 PM UTC

    The issue with Beta Reports failing to load has been resolved. Systems are now operating normally. We apologize for any inconvenience.

Read the full incident report →

Minor March 19, 2026

Forms Unavailable

Detected by Pingoru
Mar 19, 2026, 06:43 PM UTC
Resolved
Mar 19, 2026, 08:54 PM UTC
Duration
2h 11m
Affected: Client Portal
Timeline · 3 updates
  1. investigating Mar 19, 2026, 06:43 PM UTC

    We’re currently investigating an issue affecting Client Forms. Some clients may encounter an error or see an “unavailable” message when trying to access forms. We’ll share an update as soon as more information becomes available.

  2. identified Mar 19, 2026, 07:48 PM UTC

    We have identified the cause of the issue affecting Client Forms and are actively working on a fix. Some clients may still encounter errors or see an “unavailable” message when attempting to access forms. We will provide another update as soon as possible.

  3. resolved Mar 19, 2026, 08:54 PM UTC

    The issue affecting Client Forms has been resolved. Clients should now be able to access all forms as expected. We apologize for any inconvenience.

Read the full incident report →

Notice March 1, 2026

Unable to checkout or add payment for online booking

Detected by Pingoru
Mar 01, 2026, 06:30 PM UTC
Resolved
Mar 01, 2026, 08:05 PM UTC
Duration
1h 34m
Affected: Dashboard
Timeline · 6 updates
  1. investigating Mar 01, 2026, 06:39 PM UTC

    We are aware of an issue where some customers are not able to checkout clients. We are actively investigating this issue and will provide another update soon.

  2. investigating Mar 01, 2026, 06:58 PM UTC

    Hello, we are currently investigating the issue. In the meantime, please use the card on file as a payment method. Alternatively, you can try re-entering your credit card information, as the errors are intermittent and are not affecting all payments and bookings.

  3. investigating Mar 01, 2026, 07:04 PM UTC

    We are currently investigating an intermittent issue impacting checkout attempts for some customers. Two workarounds are currently available: 1. Checkout with card on file 2. Re-enter credit card information and retry

  4. monitoring Mar 01, 2026, 07:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Mar 01, 2026, 07:53 PM UTC

    All customers can now be able to checkout clients without issue.

  6. resolved Mar 01, 2026, 08:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 10, 2026

Unable to Login into Dashboard

Detected by Pingoru
Feb 10, 2026, 08:01 PM UTC
Resolved
Feb 11, 2026, 06:15 AM UTC
Duration
10h 13m
Affected: Dashboard
Timeline · 10 updates
  1. investigating Feb 10, 2026, 03:12 PM UTC

    We are experiencing an issue where some customers are unable to login into the Dashboard. Customers who are logged in are experiencing slowness, but are able to access the Dashboard. We are currently investigating and will provide an update as soon as possible.

  2. investigating Feb 10, 2026, 04:34 PM UTC

    We’re actively investigating reports of failed logins and degraded dashboard performance and working to restore full functionality. We’ll provide further updates as soon as possible.

  3. investigating Feb 10, 2026, 06:01 PM UTC

    Investigation into the issue affecting logins and dashboard performance is ongoing. Our team continues to work toward restoring full functionality. We will provide another update as soon as possible.

  4. investigating Feb 10, 2026, 07:37 PM UTC

    We continue to actively investigate the issue impacting logins and dashboard performance. We will provide another update as soon as possible.

  5. investigating Feb 10, 2026, 07:52 PM UTC

    Boulevard is restarting services across our infrastructure while we resolve the incident. During this process, services will be unavailable.

  6. investigating Feb 10, 2026, 08:01 PM UTC

    As we continue our work to correct this issue impacting logins and dashboard performance, we are starting to restore services. If you are continuing to see the maintenance page, please close and reopen your browser.

  7. investigating Feb 10, 2026, 09:52 PM UTC

    We continue to experience an issue impacting several platform functions, including logins, online booking, and dashboard performance. Our teams are actively investigating and working to restore full functionality as quickly as possible.

  8. investigating Feb 10, 2026, 11:57 PM UTC

    Some platform features such as logins, online booking, and dashboards remain impacted by an ongoing issue. Our team continues to investigate. We will provide another update as soon more information becomes available.

  9. monitoring Feb 11, 2026, 02:14 AM UTC

    Service has been restored and is operating normally. We are closely monitoring while we investigate the root cause. This evening, we are rolling out several configuration changes to reduce the risk of recurrence. We will share additional details in a follow-up status update once the investigation is complete.

  10. resolved Feb 11, 2026, 06:15 AM UTC

    Service has been restored and remains stable. We have seen no further issues since our last status page update. We will continue close monitoring as we complete our root cause investigation. Customers should not experience any issues at this time.

Read the full incident report →

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