Degraded Performance detected on status page
Affected: Overall
Boltrics Outage History
Boltrics is up right nowThere were 4 Boltrics outages since February 10, 2026 totaling 8h 42m of downtime. Each is summarised below — incident details, duration, and resolution information.
Investigating issues with Boltrics DataHub
Timeline · 2 updates
- investigating Apr 22, 2026, 08:35 AM UTC
At the moment, there are issues with one or more DataHub platforms (datahub flow). Therefore, you might experience difficulties using Boltrics’ DataHub Platform. Our team is actively investigating the incident and will provide updates here soon. Note: It only impacts transaction processing, your logistics processes in Business Central will continue.
- resolved Apr 22, 2026, 01:05 PM UTC
We've now resolved the incident. Thanks for your patience.
Unintended roll out of test environments
Timeline · 1 update
- resolved Mar 31, 2026, 11:43 AM UTC
The issue has been mitigated, and you should no longer receive any related emails. We will delete the newly created test environments. They will be recreated 7 days prior to your scheduled production update, in line with the normal process.
Incoming customs messages not being processed
Timeline · 1 update
- resolved Feb 10, 2026, 11:37 AM UTC
All new incoming customs messages are being received and processed correctly. Messages that were received earlier (including DMS and EMCS messages) have been successfully restarted and processed. If you believe any messages are still missing, please contact Support for assistance. **Root cause:** The issue was caused by an authentication problem between Datahub and Business Central following a recent change by Microsoft. **Resolution & mitigation:** Authentication has been restored and the affected flows have been restarted. To prevent similar issues in the future, monitoring and alerts have been implemented to detect and address this situation at an early stage.
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