Boltrics experienced a major incident on July 24, 2026, lasting 4h 7m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 24, 2026, 08:10 AM UTC
We are currently investigating an issue affecting the **DataHub 1 platform**. As a result, some incoming and outgoing messages may not be processed as expected. Our team has identified the cause of the issue and is actively working to restore normal message processing as quickly as possible. We will provide another update as soon as more information becomes available.
- resolved Jul 24, 2026, 10:37 AM UTC
The issue affecting the processing of incoming and outgoing messages has been resolved. All messages are now being received and processed correctly. Messages that were not processed during the incident have been successfully restarted and completed. If you believe any messages are still missing or have not been processed, please contact our Support team for assistance. **Root Cause** The incident was caused by an issue in the processing of XSLT 3.0 transformations. **Resolution & Mitigation** The underlying issue has been resolved, and all affected message flows have been restarted to ensure normal message processing has resumed.