Boltrics incident

Routing API Problems PTV Developer (TMS)

Major Resolved View vendor source →

Boltrics experienced a major incident on October 6, 2026, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 02:25 PM UTC
Resolved
Oct 06, 2026, 02:40 PM UTC
Duration
15m
Detected by Pingoru
Oct 06, 2026, 02:25 PM UTC

Update timeline

  1. resolved Oct 06, 2026, 02:40 PM UTC

    PTV has resolved the issue and PTV Developer should be working again. Routing should now function as normal. If you applied the workaround, please restore your original settings in Transport Setup: 1. Set Default Activity Calculation Type back to its previous value. 2. Re-enter the values you noted down in the xServer xMap URL, xServer xLocate URL, xServer xRoute URL and xServer Profile fields. Trips created during the outage may be missing driving kilometres and times, and ETAs may not have been calculated. These trips can be recalculated once the settings are restored. If you still experience problems after restoring your settings, please contact Boltrics Support. We apologize for any inconvenience.