Boltrics incident
Data Integration Flows Failing Due to Authentication Issue
Boltrics is currently experiencing a major incident, which began 5h ago. The vendor's full update timeline is below.
Update timeline
- investigating Jun 22, 2026, 06:32 AM UTC
We are currently investigating an issue affecting Data Integration flows. Some customers may experience failures when integrations attempt to connect to Microsoft Entra ID (Azure AD). As a result, affected integrations may not process data as expected and could return authentication-related errors. Our team has identified that the issue is related to expired authentication credentials used by the integration service and is working on restoring normal operation as quickly as possible.
- investigating Jun 22, 2026, 06:54 AM UTC
The authentication issue affecting Data Integration flows has been resolved: The required authentication credentials have been renewed and new integration messages are being processed successfully. Our Data Integration team is currently restarting and processing messages that were impacted during the outage. We continue to monitor the service and will provide a further update once all backlog processing has been completed.