Boltrics incident

Customs messages are temporarily not being sent via Data Integration

Major Ongoing View vendor source →

Boltrics is currently experiencing a major incident, which began 13h ago. The vendor's full update timeline is below.

Started
May 20, 2026, 08:41 PM UTC
Resolved
Ongoing
Duration
● 13h 21m
Detected by Pingoru
May 20, 2026, 08:41 PM UTC

Update timeline

  1. investigating May 21, 2026, 07:10 AM UTC

    We are aware of an issue affecting customs related message flows through Boltrics Data Integration. Due to a DNS issue in the underlying Azure infrastructure, customs messages (including Transit Arrival / T1 flows) were temporarily not transmitted to Customs systems. The issue occurred between 20-05-2026 22:41 CET and 21-05-2026 08:03 CET. During this period, messages may have remained pending and were not delivered successfully.