Boltrics incident

Performance Degradation Affecting Web Services and Web Client

Ongoing since 02:05 PM UTC, affecting Environments and Microsoft Cloud.

investigating Nov 09, 2026, 02:05 PM UTC

We have received reports of performance degradation affecting web service calls and the Web Client for a limited number of customers. Restart attempts have not resolved the issue. We have escalated the situation to Microsoft and are awaiting further feedback. If you are experiencing performance issues, please submit a support ticket so we can forward your environment details to Microsoft for further investigation. We will continue to monitor the situation and provide updates through this status page as more information becomes available.

Started
Nov 09, 2026, 02:05 PM UTC
Resolved
Ongoing
Duration
● 1h 40m
Detected by Pingoru
Nov 09, 2026, 02:05 PM UTC

Affected components

EnvironmentsMicrosoft Cloud

Update timeline

  1. investigating Nov 09, 2026, 02:05 PM UTC

    We have received reports of performance degradation affecting web service calls and the Web Client for a limited number of customers. Restart attempts have not resolved the issue. We have escalated the situation to Microsoft and are awaiting further feedback. If you are experiencing performance issues, please submit a support ticket so we can forward your environment details to Microsoft for further investigation. We will continue to monitor the situation and provide updates through this status page as more information becomes available.

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