Blackline Outage History
Blackline degraded View live status →Pingoru has recorded 89 incidents for Blackline: 85 in the last 12 months and 24 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 9 | 87 of 720 (12%) |
| May 2026 | 5 | 21 of 744 (3%) |
| June 2026 | 5 | 26 of 720 (4%) |
| July 2026 | 8 | 206 of 744 (28%) |
| August 2026 | 12 | 194 of 744 (26%) |
| September 2026 | 4 | 16 of 720 (2%) |
| October 2026 | 6 | 195 of 590 (33%) |
Incidents, newest first
Minor November 10, 2025 Issue with job status grid and schedule jobs not being picked up- FCM 3h 19m PROD EU3
Started Nov 10, 2025, 02:49 PM UTC· resolved Nov 10, 2025, 06:08 PM UTC
- investigating Nov 10, 2025, 03:59 PM UTC
Customers may be experiencing an issue with scheduled jobs and updates on the job status grid . BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
- identified Nov 10, 2025, 04:08 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 10, 2025, 04:24 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 10, 2025, 04:25 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 10, 2025, 06:08 PM UTC
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Critical November 6, 2025 Performance and login issues in PROD - FCM 5h 25m PROD NA3
Started Nov 06, 2025, 03:08 PM UTC· resolved Nov 06, 2025, 08:33 PM UTC
- investigating Nov 06, 2025, 03:08 PM UTC
Customers may be experiencing performance and login issues with their production instances. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
- monitoring Nov 06, 2025, 04:14 PM UTC
BlackLine has deployed a fix for performance and login issues with the production instances. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
- resolved Nov 06, 2025, 08:33 PM UTC
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Minor October 31, 2025 Expired window for 2025 Nov for SCC and SJC in SBEU3 - Journals 4h 49m SB EU3
Started Oct 31, 2025, 08:45 AM UTC· resolved Oct 31, 2025, 01:34 PM UTC
- investigating Oct 31, 2025, 08:45 AM UTC
Customers may be experiencing an issue posting journals to ERP, resulting in a “Bad Gateway” error. This error prevents successful journal posting to the S4/HANA ERP system, potentially disrupting customer operations.. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
- resolved Oct 31, 2025, 03:12 PM UTC
This incident has been resolved.
Major October 27, 2025 Intermittent Access Issue - FCM 3h 46m PROD NA3
Started Oct 27, 2025, 08:21 PM UTC· resolved Oct 28, 2025, 12:08 AM UTC
- investigating Oct 27, 2025, 08:21 PM UTC
We are seeing some elevated error rates for Blackline Clients in the NA3 environment. Users are experiencing these errors when trying to log in via Single Sign-On (SSO). BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
- monitoring Oct 27, 2025, 08:49 PM UTC
BlackLine has deployed a fix for Intermittent Access Issue. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
- resolved Oct 28, 2025, 12:08 AM UTC
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Minor October 21, 2025 Issue with reporting endpoint - FCM 5h 27m PROD US2, SB US2, SB NA3, PROD NA3 and 4 more
Started Oct 21, 2025, 02:27 PM UTC· resolved Oct 21, 2025, 07:55 PM UTC
- investigating Oct 21, 2025, 02:27 PM UTC
Customers may be experiencing an issue with reporting and dashboards where there might be intermittent 401 error while accessing reporting pages . BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
- identified Oct 21, 2025, 02:27 PM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 21, 2025, 03:15 PM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 22, 2025, 04:16 AM UTC
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Critical October 14, 2025 BL page not loading - FCM 45m SB NA3, PROD NA3
Started Oct 14, 2025, 03:05 PM UTC· resolved Oct 14, 2025, 03:50 PM UTC
- investigating Oct 14, 2025, 03:05 PM UTC
Customers may be experiencing an issue where BL pages are not loading both in production and sandbox. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
- monitoring Oct 14, 2025, 03:34 PM UTC
BlackLine has deployed a fix for BL pages are not loading both in production and sandbox. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
- resolved Oct 14, 2025, 03:50 PM UTC
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Critical October 9, 2025 Internal Server Error - FCS 5d 4h PROD NA3
Started Oct 09, 2025, 11:55 AM UTC· resolved Oct 14, 2025, 04:41 PM UTC
- investigating Oct 09, 2025, 12:14 PM UTC
Customers may be experiencing an issue where they are seeing 500 internal server error while navigating through the BL PROD application. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
- investigating Oct 09, 2025, 01:24 PM UTC
BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
- monitoring Oct 09, 2025, 04:05 PM UTC
BlackLine has deployed a fix for internal server errors while navigating through the BL PROD application. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
- resolved Oct 14, 2025, 04:41 PM UTC
This incident has been resolved.
Notice September 15, 2025 Issue with Cloudflare causing time out error when launching the FCS or AR URLs - Impacting FCM and AR systems - FCM and ARA 32d 23h PROD US2, SB US2, US, US and 10 more
Started Sep 15, 2025, 06:24 PM UTC· resolved Oct 18, 2025, 06:07 PM UTC
- investigating Sep 15, 2025, 06:21 PM UTC
Customers may be experiencing an issue with Cloudflare, causing a timeout error when launching the FCS or AR URLs, which impacts FCM and AR systems. BlackLine teams are investigating the issue with Cloudflare. We will provide regular updates on this page until the issue is resolved.
- investigating Sep 15, 2025, 07:23 PM UTC
Customers may be experiencing an issue with Cloudflare, causing a timeout error when launching FCS. AR systems are now operational. BlackLine teams are investigating the issue with Cloudflare. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
- investigating Sep 15, 2025, 07:44 PM UTC
Customers may be experiencing an issue with Cloudflare, causing a timeout error when launching the FCS and AR (I2C) BlackLine Application. BlackLine teams are investigating the issue with Cloudflare. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
- investigating Sep 15, 2025, 08:42 PM UTC
Customers may be experiencing an issue with Cloudflare, causing a timeout error when launching the FCS and AR (I2C) BlackLine Application. BlackLine teams are still investigating the issue with Cloudflare. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
- monitoring Sep 15, 2025, 10:09 PM UTC
BlackLine has deployed a fix for the Cloudflare issue for the FCS application. We are still working with Cloudflare to apply a fix to the ARA (I2C) environment. You should be able to resume normal activities. We will continue to monitor the situation to ensure that no additional issues arise. We will confirm when the service is fully operational.
- monitoring Sep 15, 2025, 11:46 PM UTC
After deploying a fix for Cloudflare, we are continuing to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
- monitoring Oct 02, 2025, 11:43 PM UTC
The root cause of the September 15th outage has been identified, and permanent fixes are now undergoing rigorous testing for a planned mid-October rollout.
- monitoring Oct 09, 2025, 06:30 PM UTC
On October 10, 2025, we will roll out a fix in the Sandbox environment via staged deployments. APAC (AP1) 9:30 am PDT, 4:30 pm UTC EU3 11:30 am PDT, 6:30 pm UTC US Environments (NA3 and US2) 6:00 pm PDT, Oct 11 1:00 am UTC
- monitoring Oct 11, 2025, 02:37 AM UTC
The Cloudflare Sandbox update has been completed in all environments.
- resolved Oct 18, 2025, 06:07 PM UTC
The Cloudflare Production update has been completed in all environments. BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.