Blackline incident

Issue with job status grid and schedule jobs not being picked up- FCM

Minor Resolved View vendor source →

Blackline experienced a minor incident on November 10, 2025 affecting PROD EU3, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2025, 02:49 PM UTC
Resolved
Nov 10, 2025, 06:08 PM UTC
Duration
3h 19m
Detected by Pingoru
Nov 10, 2025, 02:49 PM UTC

Affected components

PROD EU3

Update timeline

  1. investigating Nov 10, 2025, 03:59 PM UTC

    Customers may be experiencing an issue with scheduled jobs and updates on the job status grid . BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.

  2. identified Nov 10, 2025, 04:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 10, 2025, 04:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Nov 10, 2025, 04:25 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 10, 2025, 06:08 PM UTC

    BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.