Blackline incident
Production Instance Issue – Black Screen in Connectivity Center
Minor Vendor's status page →
Resolved after 1 hour 41 minutes, affecting PROD NA3 and PROD EU3 and 1 more, on February 25, 2026.
The issue has been identified and a fix is being implemented.
Affected components
PROD NA3PROD EU3PROD AP1
Update timeline
- investigating Feb 25, 2026, 08:17 AM UTC
Customers may be experiencing an issue where after login to the Production instance, black page is being displayed while accessing connectivity center. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
- investigating Feb 25, 2026, 08:18 AM UTC
We are continuing to investigate this issue.
- identified Feb 25, 2026, 09:11 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 25, 2026, 09:59 AM UTC
This incident has been resolved.
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