Blackline is currently experiencing a minor incident affecting PROD NA3, which began 2h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified May 27, 2026, 09:09 PM UTC
We have identified an issue affecting NetSuite Data Import (DAI) jobs. Our team is investigating a scenario where essential import process steps are skipped, resulting in jobs displaying a "successful" status despite not processing any data. Current Impact At this time, only a single customer has reported experiencing this behavior. However, our ongoing analysis indicates a subset of customer instances that received a recent update could potentially be impacted.
- identified May 27, 2026, 10:08 PM UTC
Our engineering team is swiftly developing a fix to properly address the skipped import steps. We are currently preparing a test environment to rigorously validate this solution and ensure the continued reliability and performance of our software products.