Resolved after 6 hours 52 minutes, affecting SB NA3 and PROD NA3, on May 13, 2026.
BlackLine has identified an event that will require a resynchronization of clusters on the backend. Users may experience slightly slower than normal performance for the next few hours. All functionality is fully intact. BlackLine is monitoring the situation and will update as events warrant; at this time, we do not anticipate any further issues.
Affected components
Update timeline
- monitoring May 13, 2026, 05:38 AM UTC
BlackLine has identified an event that will require a resynchronization of clusters on the backend. Users may experience slightly slower than normal performance for the next few hours. All functionality is fully intact. BlackLine is monitoring the situation and will update as events warrant; at this time, we do not anticipate any further issues.
- resolved May 13, 2026, 05:15 PM UTC
This incident has been resolved.
Your product runs on more than Blackline
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services