Blackline experienced a minor incident on May 13, 2026 affecting SB NA3 and PROD NA3, lasting 6h 52m. The incident has been resolved; the full update timeline is below.
Affected components
SB NA3PROD NA3
Update timeline
- monitoring May 13, 2026, 05:38 AM UTC
BlackLine has identified an event that will require a resynchronization of clusters on the backend. Users may experience slightly slower than normal performance for the next few hours. All functionality is fully intact. BlackLine is monitoring the situation and will update as events warrant; at this time, we do not anticipate any further issues.
- resolved May 13, 2026, 05:15 PM UTC
This incident has been resolved.