Blackline incident

Database Node Instability Causing User Disconnections (Financial Close)

Ongoing since 04:35 PM UTC, affecting Jobs and Access & Administration and 1 more.

identified Oct 27, 2026, 04:35 PM UTC

A technical issue occurred on a database node in the US-G03 environment which resulted in users being logged out of the system. BlackLine is aware of the issue, and our technical teams are actively working to restore stability. While remediation efforts are ongoing, users may experience intermittent disconnections or UI disruptions.

Started
Oct 27, 2026, 04:35 PM UTC
Resolved
Ongoing
Duration
● 28m
Detected by Pingoru
Oct 27, 2026, 04:35 PM UTC

Affected components

JobsAccess & AdministrationJobsAccess & Administration

Update timeline

  1. identified Oct 27, 2026, 04:35 PM UTC

    A technical issue occurred on a database node in the US-G03 environment which resulted in users being logged out of the system. BlackLine is aware of the issue, and our technical teams are actively working to restore stability. While remediation efforts are ongoing, users may experience intermittent disconnections or UI disruptions.

Your product runs on more than Blackline

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →