Blackbaud incident
Active Issue Alert – Raiser's Edge NXT - 000665512
Affected components
Update timeline
- investigating Mar 24, 2026, 12:20 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating Mar 24, 2026, 12:32 PM UTC
We have identified an issue impacting a subset of our customers causing their Citrix access page to be blank. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved Mar 24, 2026, 12:45 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
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