Blackbaud incident

Active Issue Alert – Raiser's Edge NXT® - #000669811

Minor Resolved View vendor source →

Blackbaud experienced a minor incident on April 20, 2026 affecting Raiser's Edge NXT®, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2026, 02:44 PM UTC
Resolved
Apr 20, 2026, 03:31 PM UTC
Duration
46m
Detected by Pingoru
Apr 20, 2026, 02:44 PM UTC

Affected components

Raiser's Edge NXT®

Update timeline

  1. investigating Apr 20, 2026, 02:44 PM UTC

    We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. investigating Apr 20, 2026, 03:22 PM UTC

    A subset of customers are experiencing the error message "Nothing to see here" when opening query, records, reports, or tables in RENXT. Our engineers are working to resolve this for you as quickly as possible. Please continue to reference this page for updates.

  3. resolved Apr 20, 2026, 03:31 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.