Resolved after 19 hours 44 minutes, affecting Credit Check Services, on March 7, 2022.
A fix has been implemented and we are monitoring the results.
Affected components
Credit Check Services
Update timeline
- investigating Mar 07, 2022, 01:37 AM UTC
Some users might be encountering inconvenience retrieving credit records on applications. Our team is currently investigating issue.
- identified Mar 07, 2022, 02:50 AM UTC
Equifax Service Desk (ESD) created the Incident record INC1166314 .We apologize for the inconvenience and will share an update once we have more information.
- identified Mar 07, 2022, 04:46 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 07, 2022, 05:20 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 07, 2022, 09:22 PM UTC
This incident has been resolved.
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