Biz Core incident
Upstream incident impacting PAYID transactions - 27 August 2026
Resolved after 37 minutes, affecting API and Platform Notices (Upstream Services), on August 27, 2026.
This incident has been resolved. If you have any questions or concerns, please contact our support team at [email protected]
Affected components
Update timeline
- investigating Aug 27, 2026, 06:21 AM UTC
Our upstream PayID provider, Azupay, is currently experiencing an incident affecting PayID, causing errors and delays for some payments. Some customers may see errors or delays with incoming and outgoing payments via PayID. Azupay is investigating the issue and we will continue to provide updates as further information becomes available. If you have any questions or concerns, please contact our support team at [email protected] Thank you, Biz Core Support Team
- monitoring Aug 27, 2026, 06:42 AM UTC
Azupay has advised that services have stabilised and the incident is now resolved. Payments that were delayed or failed during the outage (3:04pm–3:27pm AEST) have been reprocessed.
- resolved Aug 27, 2026, 06:59 AM UTC
This incident has been resolved. If you have any questions or concerns, please contact our support team at [email protected]
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