Biz Core incident

Lending module-unable to view documents, retrieve statements, send card payment links etc

Resolved after 17 hours 58 minutes, affecting Biz Core Portal, on August 3, 2022.

monitoring Aug 03, 2022, 06:03 AM UTC

Hi All, Biz Core will be down for scheduled maintenance tonight from 09:00PM AEST. We expect the platform to be back online by 09:30PM. Issues included in patch: -fixed an issue where a few clients couldn't view documents, retrieve statements, send card payment links etc Thanks, Biz Core Dev Team

Started
Aug 03, 2022, 02:32 AM UTC
Resolved
Aug 03, 2022, 08:31 PM UTC
Duration
17h 58m
Detected by Pingoru
Aug 03, 2022, 02:32 AM UTC

Affected components

Biz Core Portal

Update timeline

  1. investigating Aug 03, 2022, 02:32 AM UTC

    We are currently investigating this issue.

  2. identified Aug 03, 2022, 04:32 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 03, 2022, 06:03 AM UTC

    Hi All, Biz Core will be down for scheduled maintenance tonight from 09:00PM AEST. We expect the platform to be back online by 09:30PM. Issues included in patch: -fixed an issue where a few clients couldn't view documents, retrieve statements, send card payment links etc Thanks, Biz Core Dev Team

  4. resolved Aug 03, 2022, 08:31 PM UTC

    This incident has been resolved.

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