Biz Core incident

Users reporting error while trying to login to biz core portal

Resolved after 21 hours 38 minutes, affecting Biz Core Portal, on August 24, 2022.

monitoring Aug 24, 2022, 04:55 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 24, 2022, 12:08 AM UTC
Resolved
Aug 24, 2022, 09:46 PM UTC
Duration
21h 38m
Detected by Pingoru
Aug 24, 2022, 12:08 AM UTC

Affected components

Biz Core Portal

Update timeline

  1. investigating Aug 24, 2022, 12:08 AM UTC

    We are currently investigating this issue.

  2. identified Aug 24, 2022, 12:08 AM UTC

    Issue is intermittent and depends which Microsoft server user happen to hit when authenticated.

  3. monitoring Aug 24, 2022, 04:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 24, 2022, 09:46 PM UTC

    This incident has been resolved.

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