Biz Core incident

Notification: Scheduled Restart for System Improvement At 01:50PM

Resolved after 1 hour 21 minutes, affecting Biz Core Portal, on April 4, 2024.

monitoring Apr 04, 2024, 03:57 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 04, 2024, 03:41 AM UTC
Resolved
Apr 04, 2024, 05:02 AM UTC
Duration
1h 21m
Detected by Pingoru
Apr 04, 2024, 03:41 AM UTC

Affected components

Biz Core Portal

Update timeline

  1. investigating Apr 04, 2024, 03:41 AM UTC

    Dear Subscribers, We hope this message finds you well. We want to inform you about an ongoing system slowness issue in our production environment that is impacting performance. To address this, we have scheduled a system restart for the Biz Core platform today at 1:50 PM. The restart is anticipated to take approximately 5 minutes, and we expect the system to be fully back online by 1:55pm. We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance the overall system performance. If you experience any issues or have concerns after the restart, please don't hesitate to reach out to our support team. Thank you for your cooperation. Best regards, Biz Core Dev Team

  2. monitoring Apr 04, 2024, 03:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 04, 2024, 05:02 AM UTC

    This incident has been resolved.

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