Resolved after 1 hour 16 minutes, affecting Biz Core Portal, on April 28, 2025.
System performance has returned to normal. Monitoring indicates that all services are operating normally, and users should no longer experience any slowness or degraded performance. Thank you for your patience and understanding throughout this period.
Affected components
Update timeline
- investigating Apr 28, 2025, 10:05 PM UTC
Dear Customers, We are currently experiencing temporary system slowness and degraded performance across some services. Our engineering team is actively monitoring and addressing the situation. System performance is expected to stabilize by approximately 8:30 AM AEST today. We appreciate your patience and apologize for any inconvenience caused.
- identified Apr 28, 2025, 10:05 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 28, 2025, 10:18 PM UTC
System performance has returned to normal. Monitoring indicates that all services are operating normally, and users should no longer experience any slowness or degraded performance. Thank you for your patience and understanding throughout this period.
- resolved Apr 28, 2025, 11:21 PM UTC
This incident has been resolved.
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