Biz Core incident

PayID Disbursements to CBA Customers

Resolved after 3 hours 40 minutes, affecting Azupay (PayID), on September 17, 2025.

monitoring Sep 17, 2025, 01:49 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 17, 2025, 12:48 AM UTC
Resolved
Sep 17, 2025, 04:28 AM UTC
Duration
3h 40m
Detected by Pingoru
Sep 17, 2025, 12:48 AM UTC

Affected components

Azupay (PayID)

Update timeline

  1. investigating Sep 17, 2025, 12:48 AM UTC

    Hi All, We have been notified by our upstream payment partner, Azupay, that outbound PayID disbursements to some Commonwealth Bank (CBA) customers are currently failing. Azupay is investigating the issue and working to confirm whether other banks are affected. We will continue to provide updates as further information becomes available. If you have any questions or concerns, please contact our support team at [email protected] Thank you, Biz Core Support Team

  2. monitoring Sep 17, 2025, 01:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 17, 2025, 04:28 AM UTC

    This incident has been resolved.

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