Resolved after 1 hour 6 minutes, affecting Payment Process, on April 16, 2026.
Thank you for your patience. This incident has been resolved. Reports should be processed shortly but please get in touch with support if you have any issues or questions.
Affected components
Update timeline
- investigating Apr 16, 2026, 02:12 AM UTC
We have identified an issue affecting our payment process, specifically related to transaction status updates. As a result, some status updates may currently be delayed. Disbursements of subscriber funds, along with the associated reports, have also been delayed. Our team is actively working to resolve the issue and expects all transaction statuses to be updated and all pending disbursements completed by the end of the business day. We apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to resolve the matter.
- resolved Apr 16, 2026, 03:19 AM UTC
Thank you for your patience. This incident has been resolved. Reports should be processed shortly but please get in touch with support if you have any issues or questions.
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