Bitpanda Outage History

We are currently experiencing some delays with one of our banking partners, which could affect users withdrawals. What We’re Doing: Our team is actively monitoring the situation and working closely with the vendor to ensure everything is resolved as swiftly as possible. We expect normal service to resume soon, and we’ll keep you posted with any updates. Thank You for Your Patience: We appreciate your understanding and patience while we sort this out. If you have any urgent concerns, feel free to reach out to our support team. We’re here to help!

Current Issue: We are currently experiencing some delays with user registration and verification processes. This is due to ongoing maintenance work being carried out by one of our external vendors. As a result, some users might notice slower than normal verification times or temporary issues completing their registration. What We’re Doing: Our team is actively monitoring the situation and working closely with the vendor to ensure everything is resolved as swiftly as possible. We expect normal service to resume soon, and we’ll keep you posted with any updates. Thank You for Your Patience: We appreciate your understanding and patience while we sort this out. If you have any urgent concerns, feel free to reach out to our support team. We’re here to help!

We are currently experiencing issues with Paypal deposits due to an ongoing technical issue on Paypal's side. We’re actively working with our partner to restore normal operations and will provide updates as soon as we have more information.

We are currently experiencing delays in the processing of some savings plan deposits due to an ongoing technical issue with one of our service partners. We’re actively working with our partner to restore normal operations and will provide updates as soon as we have more information.

Deutsche Bank deposits are temporarily delayed due to an issue on bank side. We appreciate your patience and recommend checking this page for updates.

We are currently experiencing delays with withdrawals affecting USD, and CHF. Deposits and all other services remain unaffected. Withdrawals are being processed, but are taking longer than usual. Our team is working closely with our banking partner to restore normal processing as quickly as possible. We apologies for the inconvenience and will provide further updates as soon as we have more information. Thank you for your patience and understanding.

We are working with Paypal on the resolution.

We're currently experiencing a temporary issue affecting all deposit and withdrawal services with Deutsche Bank. Our technical teams are actively investigating and working to resolve this as quickly as possible. We appreciate your patience and recommend checking this page for updates.

We are aware of an issue affecting user verifications on iOS. We advise affected users to finish verification on different platforms ( Android, Webapp). We sincerely apologise for the inconvenience this caused.

Deutsche Bank withdrawals are temporarily unavailable due to a technical issue. We understand this may cause inconvenience and are working urgently to fix this issue. Thank you for your understanding!

We're currently investigating reports of users not receiving SMS notifications or codes, particularly for Austrian (AT) and German (DE) phone numbers. Our team is actively working on this issue. We'll provide an update as soon as more information is available.

A fix has been implemented for the SMS delivery issues. We are seeing significant improvements, with affected messages occurring less frequently. We will continue to monitor the situation closely to ensure full resolution.

Skrill deposits are temporarily unavailable due to a technical issue. Please use alternative deposit methods while we are working on restoring the service. Thank you for your understanding!

We’re aware of an issue preventing some customers from completing cryptocurrency withdrawals on the Bitpanda web app. Mobile apps remain fully functional. Our team is actively working to restore normal service. In the meantime, please use the Bitpanda iOS or Android app to withdraw funds. Thank you for your patience—we’ll post an update as soon as the web app is operating normally.

Klarna deposits are temporarily unavailable due to a technical issue. Please use alternative deposit methods while we are working on restoring the service. Thank you for your understanding!

We are currently experiencing technical difficulties on PayPal's side, which may result in issues when attempting to deposit funds using PayPal. If you are impacted by this, please try again later. We are in close contact with PayPal to resolve the issue promptly and will provide updates as soon as they become available. Thank you for your understanding and patience.

We are investigating reports of our emails classified as spam by Gmail. We are working on resolving the issue with our partners

A percentage of users may experience issues with recurring payments via Worldpay. Our team is aware of the issue and working diligently on the resolution.

We are currently experiencing a technical issue that is impacting Klarna deposits. We have temporarily disabled Klarna deposit services. Our engineering team is working diligently to identify the root cause and implement a fix. We apologize for any inconvenience this may cause and will provide updates on the resolution progress.

We are currently investigating this issue.

Issue has been fixed, normal function is restored.

We have identified an issue causing Visa deposits to fail when processed through Worldpay. Our team is currently investigating the root cause and working on a permanent fix. Further updates will be provided as soon as more information becomes available. In the meantime, please use the alternative deposit options. We apologize for any inconvenience and appreciate your patience.