Bitpanda experienced a minor incident on November 1, 2025 affecting Payout methods and Card Withdrawals, lasting 1h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 01, 2025, 04:23 PM UTC
We are currently experiencing some delays with one of our banking partners, which could affect users withdrawals. What We’re Doing: Our team is actively monitoring the situation and working closely with the vendor to ensure everything is resolved as swiftly as possible. We expect normal service to resume soon, and we’ll keep you posted with any updates. Thank You for Your Patience: We appreciate your understanding and patience while we sort this out. If you have any urgent concerns, feel free to reach out to our support team. We’re here to help!
- resolved Nov 01, 2025, 06:13 PM UTC
This incident has been resolved.