Bitpanda experienced a major incident on November 6, 2025 affecting Payment methods, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 06, 2025, 04:38 PM UTC
Current Issue: We're currently experiencing a temporary service disruption affecting all PayPal deposit transactions. This is due to an ongoing technical issue. As a result, users attempting to use PayPal will find this payment option is temporarily unavailable. What We’re Doing: Our technical teams are treating this as a top priority and are working to stabilize the connection and restore service swiftly. In the meantime, please use the other available payment methods (e.g., bank transfers, credit card) as they remain fully operational and are unaffected. Thank You for Your Patience: We appreciate your understanding and patience while we work to resolve this critical issue. We will keep this status page updated with any major developments. If you have any urgent concerns regarding recent transactions, please reach out to our support team.
- investigating Nov 06, 2025, 05:48 PM UTC
Service Restored: PayPal Transactions Fully Operational ✅ We are happy to confirm that the technical issue with our external payment provider has been fully resolved. All PayPal deposit and withdrawal transactions are now processing normally and are completely available for use. We appreciate your understanding and patience while our teams focused on restoring this service.
- resolved Nov 06, 2025, 05:49 PM UTC
This incident has been resolved.