Bitpanda incident

SMS Delivery issues to Telekom Deutschland phone numbers

Minor Resolved View vendor source →

Bitpanda experienced a minor incident on November 11, 2025 affecting Notification service (SMS/Calls/Emails/Push), lasting 2d 2h. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2025, 12:55 PM UTC
Resolved
Nov 13, 2025, 03:40 PM UTC
Duration
2d 2h
Detected by Pingoru
Nov 11, 2025, 12:55 PM UTC

Affected components

Notification service (SMS/Calls/Emails/Push)

Update timeline

  1. investigating Nov 11, 2025, 12:55 PM UTC

    We are currently experiencing SMS delivery disruptions affecting the Telekom Deutschland network. Our team is actively collaborating with our delivery partners to resolve the issue as soon as possible. For any urgent matters or assistance, please contact Customer Care.

  2. resolved Nov 13, 2025, 03:40 PM UTC

    This incident has been resolved.