Bitpanda Outage History
Bitpanda partial outage View live status →Pingoru has recorded 54 incidents for Bitpanda: 36 in the last 12 months and 9 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 42 of 720 (6%) |
| May 2026 | 2 | 0 of 744 (0%) |
| June 2026 | 5 | 67 of 720 (9%) |
| July 2026 | 1 | 23 of 744 (3%) |
| August 2026 | 3 | 25 of 744 (3%) |
| September 2026 | 1 | 0 of 720 (0%) |
| October 2026 | 4 | 22 of 744 (3%) |
| November 2026 | 1 | 0 of 152 (0%) |
Incidents, newest first
Minor November 4, 2026 Crypto Transfers Delayed 11m
Started Nov 04, 2026, 04:14 PM UTC· resolved Nov 04, 2026, 04:25 PM UTC
- investigating Nov 04, 2026, 04:14 PM UTC
We are currently experiencing delays affecting cryptocurrency transfer processing. Our engineering teams are actively investigating the issue to restore normal operations. We apologize for the inconvenience this issue might cause!
- investigating Nov 04, 2026, 04:15 PM UTC
We are continuing to investigate this issue.
Minor October 29, 2026 Webapp - withdrawal e-mail confirmation issues 14h 36m Bitpanda Web Application (https://app.bitpanda.com)
Started Oct 29, 2026, 08:49 PM UTC· resolved Oct 30, 2026, 11:25 AM UTC
- investigating Oct 29, 2026, 08:49 PM UTC
We're investigating reports of non-functional withdrawal confirmation links related to the Web application. We advise affected users to open withdrawal confirmation links on their mobile phones while we work on resolving the issue. We apologize for the inconvenience this issue might cause.
- resolved Oct 30, 2026, 11:25 AM UTC
This incident has been resolved.
Minor October 22, 2026 Degraded performance - Vision Wallet: Onchain application 3h 15m Vision dApp
Started Oct 22, 2026, 07:37 AM UTC· resolved Oct 22, 2026, 10:53 AM UTC
- investigating Oct 22, 2026, 07:37 AM UTC
We are currently investigating an issue affecting the Vision Wallet: Onchain application. During this time, users may experience the following disruptions: - Earn balances are not displaying. - Open prediction positions are not visible. - Inability to open new positions in both the Earn and Prediction features. Our engineering team is actively working to identify the root cause and restore full functionality as quickly as possible. We apologize for the inconvenience and appreciate your patience!
- resolved Oct 22, 2026, 10:53 AM UTC
This incident has been resolved.
Notice October 14, 2026 Degraded Performance for Bank Transfer Withdrawals (Germany) 20h 26m
Started Oct 14, 2026, 02:28 PM UTC· resolved Oct 15, 2026, 10:55 AM UTC
- investigating Oct 14, 2026, 02:28 PM UTC
We are currently experiencing an issue with a banking partner that is impacting bank transfer withdrawals for a subset of users in Germany. At this time, affected withdrawals are temporarily unable to be processed. Our team is actively monitoring the partner's system status and working to ensure normal service is restored as quickly as possible. We will provide another update once we have more information.
- resolved Oct 15, 2026, 10:55 AM UTC
The issue has been resolved.
Minor October 5, 2026 Corporate Actions incorrect dividend payouts 3h 52m
Started Oct 05, 2026, 09:12 AM UTC· resolved Oct 05, 2026, 01:05 PM UTC
- investigating Oct 05, 2026, 09:12 AM UTC
We are aware of an issue that results in a lower dividend amount than expected. We're working on a solution and will credit the correct dividend amounts as soon as possible.
- resolved Oct 05, 2026, 01:05 PM UTC
This incident has been resolved.
Major September 18, 2026 Partial outage - user verification, log in and onboarding 11m Bitpanda Website (https://www.bitpanda.com), Bitpanda Android app, Bitpanda iOS app, Bitpanda Web Application (https://app.bitpanda.com) and 2 more
Started Sep 18, 2026, 03:23 PM UTC· resolved Sep 18, 2026, 03:34 PM UTC
- investigating Sep 18, 2026, 03:23 PM UTC
We are currently investigating an ongoing issue affecting user verification and onboarding flows, which is resulting in errors and preventing users from completing required verifications or new logins.
- resolved Sep 18, 2026, 03:34 PM UTC
This incident has been resolved.
Major August 19, 2026 Degraded Performance — Order and Sell Submission 32m Bank Mandiri (BMRI), First Republic Bank (FRC-US), WW International (WW), Meyer Burger (MBTN) and 232 more
Started Aug 19, 2026, 03:58 PM UTC· resolved Aug 19, 2026, 04:31 PM UTC
- investigating Aug 19, 2026, 03:58 PM UTC
We are currently experiencing an issue where some users are unable to submit orders through the platform. Market data and price feeds remain unaffected and are functioning normally. Our engineering team has been engaged and is actively investigating the root cause. Thanks for your patience!
- investigating Aug 19, 2026, 04:11 PM UTC
We are continuing to investigate this issue.
- resolved Aug 19, 2026, 04:31 PM UTC
This incident has been resolved.
Minor August 13, 2026 Digistocks Trading Unavailable 22h 22m
Started Aug 13, 2026, 08:15 AM UTC· resolved Aug 14, 2026, 06:37 AM UTC
- investigating Aug 13, 2026, 08:15 AM UTC
We are currently experiencing an issue preventing live pricing and trading (buying/selling) for all Digistocks. Our team is actively investigating to restore service as quickly as possible. Account logins, your funds, and trading for other asset classes remain secure and unaffected.We apologize for the inconvenience.
- monitoring Aug 13, 2026, 09:54 AM UTC
Digistocks trading is operational. We're monitoring for any possible remaining issues.
- monitoring Aug 13, 2026, 10:01 AM UTC
We're working on restoring OHLC chart data and investigating certain edge cases during trading.
- resolved Aug 14, 2026, 06:37 AM UTC
The incident has been resolved and Digistocks are available for trading again.
Minor August 13, 2026 Real stocks trading issues 1d Bank Mandiri (BMRI), First Republic Bank (FRC-US), WW International (WW), Meyer Burger (MBTN) and 41 more
Started Aug 13, 2026, 06:15 AM UTC· resolved Aug 14, 2026, 06:38 AM UTC
- investigating Aug 13, 2026, 06:15 AM UTC
We are currently experiencing a system-wide issue affecting real-time stock trading and order executions. During this time, you may be unable to place new trades, and existing open orders may show a "pending" status. Account login, portfolio viewing, and cryptocurrency trading is available. We are sorry for any inconvenience
- monitoring Aug 13, 2026, 09:36 AM UTC
Real stocks trading is operational. We're working on restoring OHLC chart data.
- monitoring Aug 13, 2026, 09:38 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 14, 2026, 06:38 AM UTC
The issue has been resolved and real-stock trading is available.
Minor July 21, 2026 Disruption to fiat withdrawals and deposits for some users 23h 26m Payment methods
Started Jul 21, 2026, 11:38 AM UTC· resolved Jul 22, 2026, 11:04 AM UTC
- investigating Jul 21, 2026, 11:38 AM UTC
We have identified an issue with our third-party banking provider.Affected users may experience: Rejected fiat withdrawals (these are automatically refunded) Delayed processing of fiat deposits Temporary unavailability of account verification No funds are at risk. We are actively working our with third-party banking provider. to restore full service and will provide an update as soon as possible.
- resolved Jul 22, 2026, 11:04 AM UTC
This incident has been resolved. All fiat withdrawal, deposit, and account verification services are operating normally. Withdrawals that were rejected during the disruption were automatically refunded. Deposits that were delayed have now been processed. We apologize for the inconvenience.
Minor June 23, 2026 Investigating Withdrawal Issues 1h 41m Bitpanda Android app, Bitpanda iOS app, Bitpanda Web Application (https://app.bitpanda.com), Payout methods
Started Jun 23, 2026, 12:55 PM UTC· resolved Jun 23, 2026, 02:37 PM UTC
- investigating Jun 23, 2026, 12:55 PM UTC
Some users may currently experience errors or failures when attempting to withdraw or deposit funds. We are aware of the situation and our team is already working on a fix. Thank you for your patience while we get this sorted out.
- investigating Jun 23, 2026, 01:51 PM UTC
We are continuing to investigate this issue.
- resolved Jun 23, 2026, 02:37 PM UTC
This incident has been resolved.
Notice June 21, 2026 Fusion trading currently unavailable 17m Fusion
Started Jun 21, 2026, 01:57 PM UTC· resolved Jun 21, 2026, 02:15 PM UTC
- investigating Jun 21, 2026, 01:57 PM UTC
At the moment we are having technical issues with the Fusion trading. We are working on solving the issues as soon as possible. Thank you for your patience.
- resolved Jun 21, 2026, 02:15 PM UTC
This incident has been resolved.
Minor June 4, 2026 Bitpanda Fusion: Portfolio Balance Display Issue 6h 6m Bitpanda Trading
Started Jun 04, 2026, 07:43 AM UTC· resolved Jun 04, 2026, 01:49 PM UTC
- investigating Jun 04, 2026, 07:43 AM UTC
We are currently investigating an issue affecting some Bitpanda Fusion users where portfolio balances are not displaying correctly. FIAT values shown in the Fusion portfolio may appear incorrect or outdated. Your funds are safe. This is a display/synchronisation issue only. Trading and portfolio management via the Bitpanda Broker work as expected — your correct balances and full trading functionality are available there. Our engineering team is actively working on a resolution. We will provide further updates as soon as more information is available. We apologise for the inconvenience and thank you for your patience.
- resolved Jun 04, 2026, 01:49 PM UTC
This incident has been resolved.
Minor June 2, 2026 Fusion - iOS order creation issues 2d 15h Fusion
Started Jun 02, 2026, 05:18 PM UTC· resolved Jun 05, 2026, 08:57 AM UTC
- investigating Jun 02, 2026, 05:18 PM UTC
We are aware of issues affecting Fusion order creation in the iOS app under specific conditions. We encourage affected users to use the Webapp as a workaround, our technical teams are working on the fix already.
- resolved Jun 05, 2026, 08:57 AM UTC
A fix has been implemented.
Major June 2, 2026 Trading via Fusion has been temporarily disabled due to a technical issues 1h 59m Fusion
Started Jun 02, 2026, 11:15 AM UTC· resolved Jun 02, 2026, 01:15 PM UTC
- investigating Jun 02, 2026, 11:15 AM UTC
Trading via Fusion has been temporarily disabled due to technical issues. We are working on restoring Fusion as soon as possible. We apologize for the inconvenience this might cause.
- resolved Jun 02, 2026, 01:15 PM UTC
This incident has been resolved.
Major May 21, 2026 Real Stocks Trading Currently Unavailable 15m Bitpanda Trading
Started May 21, 2026, 06:03 AM UTC· resolved May 21, 2026, 06:19 AM UTC
- investigating May 21, 2026, 06:03 AM UTC
We are aware that trading of real stocks is currently unavailable on Bitpanda. When attempting to place an order, users may experience the order page loading indefinitely without completing. We have identified that the issue originates with one of our market infrastructure partners, who is currently experiencing disruption affecting their exchange connectivity. Our team is actively monitoring the situation and is in direct contact with our partner, who has confirmed they are working with the exchange and all relevant providers to resolve the issue as quickly as possible. We will continue to post updates here as the situation develops. We sincerely apologise for the inconvenience this causes and appreciate your patience.
- monitoring May 21, 2026, 06:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 21, 2026, 06:19 AM UTC
This incident has been resolved.
Notice May 4, 2026 Bitpanda website unavailable 57m
Started May 04, 2026, 05:22 PM UTC· resolved May 04, 2026, 06:19 PM UTC
- investigating May 04, 2026, 05:22 PM UTC
At the moment we are having technical issues with the Bitpanda website. We are working on solving the issues as soon as possible. Thank you for your patience
- identified May 04, 2026, 05:27 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 04, 2026, 05:35 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 04, 2026, 05:36 PM UTC
A fix has been implemented and we are monitoring the results
- resolved May 04, 2026, 06:19 PM UTC
The issue has been resolved
Notice April 29, 2026 Payment methods 1h 12m
Started Apr 29, 2026, 07:10 PM UTC· resolved Apr 29, 2026, 08:22 PM UTC
- investigating Apr 29, 2026, 07:10 PM UTC
One of our card payment providers is experiencing a technical issue affecting transaction authorizations, so deposits could be delayed. We apologize for the inconvenience and will provide an update as soon as the issue is resolved.
- resolved Apr 29, 2026, 08:22 PM UTC
The issue had been solved by our card payment provider.
Minor April 16, 2026 Degraded Trading – Some Stocks Not Tradable 18h 5m
Started Apr 16, 2026, 12:56 PM UTC· resolved Apr 17, 2026, 07:02 AM UTC
- investigating Apr 16, 2026, 12:56 PM UTC
We’re currently investigating an issue where a specific set of stocks is temporarily not tradable. Some users may be unable to place buy/sell orders for the affected instruments. Our team is working to restore normal trading as quickly as possible, and we’ll provide an update as soon as we have more information.
- investigating Apr 16, 2026, 01:05 PM UTC
We are continuing to investigate this issue.
- identified Apr 16, 2026, 02:07 PM UTC
The root cause has been identified; the issue is third-party related.
- identified Apr 16, 2026, 02:07 PM UTC
We're working closely with the affected vendor on resolving the incident as soon as possible.
- identified Apr 16, 2026, 02:10 PM UTC
We’re currently awaiting the fix from the vendor to restore tradability and will share updates as soon as we have them.
- resolved Apr 17, 2026, 07:02 AM UTC
This incident has been resolved.
Minor April 15, 2026 Crypto deposits issues 21h 18m Payment methods
Started Apr 15, 2026, 02:27 PM UTC· resolved Apr 16, 2026, 11:46 AM UTC
- investigating Apr 15, 2026, 02:27 PM UTC
We are currently encountering a technical issue affecting crypto deposits. Some users may encounter errors when submitting required transaction information, which can lead to delays in funds being credited to your account. Our engineering team is working on a fix to restore the deposit flow, and your funds remain entirely secure. We apologize for the inconvenience and will provide an update as soon as the issue is resolved.
- resolved Apr 16, 2026, 11:46 AM UTC
This incident has been resolved.
Major April 8, 2026 Delay in Updating Account Balances 2h 48m
Started Apr 08, 2026, 08:34 AM UTC· resolved Apr 08, 2026, 11:23 AM UTC
- investigating Apr 08, 2026, 08:34 AM UTC
We are currently experiencing a display issue affecting portfolio balances on both our web and mobile applications. Please note that all transactions are being processed correctly on our backend systems, and your funds are safe. Our engineering teams are working to resolve the situation as quickly as possible. We appreciate your patience while we work to restore full service.
- resolved Apr 08, 2026, 11:23 AM UTC
This incident has been resolved.
Notice March 27, 2026 Real Stock Trading Disruption 34m
Started Mar 27, 2026, 04:25 PM UTC· resolved Mar 27, 2026, 04:59 PM UTC
- investigating Mar 27, 2026, 04:25 PM UTC
We are currently experiencing a technical issue affecting real stock trading. Our engineering teams are working to resolve the situation as quickly as possible. We appreciate your patience while we work to restore full service.
- resolved Mar 27, 2026, 04:59 PM UTC
This incident has been resolved.
Notice March 24, 2026 SEPA Instant — Withdrawals Disruption 49m
Started Mar 24, 2026, 05:52 PM UTC· resolved Mar 24, 2026, 06:42 PM UTC
- investigating Mar 24, 2026, 05:52 PM UTC
We are currently experiencing disruptions with SEPA Instant transfers due to an ongoing issue on the side of one of our banking partners. What's affected: SEPA Instant withdrawals may fail to process. Please note that any affected transactions will have the funds returned to your Bitpanda account — your money is safe. What's not affected: Other payment methods and services remain fully operational. Workaround: As a workaround, please select 'Send' as your withdrawal method. This feature is currently available on both the Web app and Android
- resolved Mar 24, 2026, 06:42 PM UTC
This incident has been resolved.
Notice March 24, 2026 Crypto and fiat deposits delays 1d 1h
Started Mar 24, 2026, 11:55 AM UTC· resolved Mar 25, 2026, 01:24 PM UTC
- investigating Mar 24, 2026, 11:55 AM UTC
We are currently experiencing processing delays for both crypto and fiat deposits. Our team is investigating the cause and working to restore normal processing times as quickly as possible.
- resolved Mar 25, 2026, 01:24 PM UTC
This incident has been resolved.
Major March 21, 2026 SEPA Instant — Deposits & Withdrawals Disruption 2h 40m Payment methods, Payout methods
Started Mar 21, 2026, 06:39 PM UTC· resolved Mar 21, 2026, 09:20 PM UTC
- investigating Mar 21, 2026, 06:39 PM UTC
We are currently experiencing disruptions with SEPA Instant transfers due to an ongoing issue on the side of one of our banking partners. What's affected: SEPA Instant withdrawals may fail to process. Please note that any affected transactions will have the funds returned to your Bitpanda account — your money is safe. What's not affected: Other payment methods and services remain fully operational. What we're doing: Our team is actively investigating the issue and working with our banking partner to restore full service as quickly as possible. We will provide updates as the situation develops. We apologise for any inconvenience this may cause and thank you for your patience.
- investigating Mar 21, 2026, 06:59 PM UTC
We are continuing to investigate this issue.
- resolved Mar 21, 2026, 09:20 PM UTC
This incident has been resolved.