There were 10 Bitpanda outages since February 24, 2026 totaling 101h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.
One of our card payment providers is experiencing a technical issue affecting transaction authorizations, so deposits could be delayed. We apologize for the inconvenience and will provide an update as soon as the issue is resolved.
The issue had been solved by our card payment provider.
We’re currently investigating an issue where a specific set of stocks is temporarily not tradable. Some users may be unable to place buy/sell orders for the affected instruments. Our team is working to restore normal trading as quickly as possible, and we’ll provide an update as soon as we have more information.
We are continuing to investigate this issue.
The root cause has been identified; the issue is third-party related.
We're working closely with the affected vendor on resolving the incident as soon as possible.
We’re currently awaiting the fix from the vendor to restore tradability and will share updates as soon as we have them.
This incident has been resolved.
We are currently encountering a technical issue affecting crypto deposits. Some users may encounter errors when submitting required transaction information, which can lead to delays in funds being credited to your account. Our engineering team is working on a fix to restore the deposit flow, and your funds remain entirely secure. We apologize for the inconvenience and will provide an update as soon as the issue is resolved.
This incident has been resolved.
We are currently experiencing a display issue affecting portfolio balances on both our web and mobile applications. Please note that all transactions are being processed correctly on our backend systems, and your funds are safe. Our engineering teams are working to resolve the situation as quickly as possible. We appreciate your patience while we work to restore full service.
This incident has been resolved.
We are currently experiencing a technical issue affecting real stock trading. Our engineering teams are working to resolve the situation as quickly as possible. We appreciate your patience while we work to restore full service.
This incident has been resolved.
We are currently experiencing disruptions with SEPA Instant transfers due to an ongoing issue on the side of one of our banking partners. What's affected: SEPA Instant withdrawals may fail to process. Please note that any affected transactions will have the funds returned to your Bitpanda account — your money is safe. What's not affected: Other payment methods and services remain fully operational. Workaround: As a workaround, please select 'Send' as your withdrawal method. This feature is currently available on both the Web app and Android
This incident has been resolved.
We are currently experiencing processing delays for both crypto and fiat deposits. Our team is investigating the cause and working to restore normal processing times as quickly as possible.
This incident has been resolved.
We are currently experiencing disruptions with SEPA Instant transfers due to an ongoing issue on the side of one of our banking partners. What's affected: SEPA Instant withdrawals may fail to process. Please note that any affected transactions will have the funds returned to your Bitpanda account — your money is safe. What's not affected: Other payment methods and services remain fully operational. What we're doing: Our team is actively investigating the issue and working with our banking partner to restore full service as quickly as possible. We will provide updates as the situation develops. We apologise for any inconvenience this may cause and thank you for your patience.
We are continuing to investigate this issue.
This incident has been resolved.
We’ve identified a technical issue that caused a limited number of transactions to remain in processing state. Our team has identified the cause and is reprocessing the affected transactions in batches over the next few hours. We apologize for the inconvenience and will share further updates as progress is made.
All pending transactions have been processed.
We are currently investigating an issue affecting asset purchases on the legacy web platform. Some users may encounter an error when attempting to buy an asset. As a workaround, please use the new web app (app.bitpanda.com) or our mobile apps (iOS & Android), where purchases are working normally. Our teams are working on a fix. We’ll provide an update shortly.
This incident has been resolved.
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