Bitpanda incident
Partial outage - user verification, log in and onboarding
Major Vendor's status page →
Resolved after 11 minutes, affecting Bitpanda Website (https://www.bitpanda.com) and Bitpanda Android app and 1 more, on September 18, 2026.
We are currently investigating an ongoing issue affecting user verification and onboarding flows, which is resulting in errors and preventing users from completing required verifications or new logins.
Affected components
Bitpanda Website (https://www.bitpanda.com)Bitpanda Android appBitpanda iOS appBitpanda Web Application (https://app.bitpanda.com)Bitpanda Login ServiceUser Verification Service
Update timeline
- investigating Sep 18, 2026, 03:23 PM UTC
We are currently investigating an ongoing issue affecting user verification and onboarding flows, which is resulting in errors and preventing users from completing required verifications or new logins.
- resolved Sep 18, 2026, 03:34 PM UTC
This incident has been resolved.
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