Bitpanda incident

Delay in Updating Account Balances

Resolved after 2 hours 48 minutes, on April 8, 2026.

investigating Apr 08, 2026, 08:34 AM UTC

We are currently experiencing a display issue affecting portfolio balances on both our web and mobile applications. Please note that all transactions are being processed correctly on our backend systems, and your funds are safe. Our engineering teams are working to resolve the situation as quickly as possible. We appreciate your patience while we work to restore full service.

Started
Apr 08, 2026, 08:34 AM UTC
Resolved
Apr 08, 2026, 11:23 AM UTC
Duration
2h 48m
Detected by Pingoru
Apr 08, 2026, 08:34 AM UTC

Update timeline

  1. investigating Apr 08, 2026, 08:34 AM UTC

    We are currently experiencing a display issue affecting portfolio balances on both our web and mobile applications. Please note that all transactions are being processed correctly on our backend systems, and your funds are safe. Our engineering teams are working to resolve the situation as quickly as possible. We appreciate your patience while we work to restore full service.

  2. resolved Apr 08, 2026, 11:23 AM UTC

    This incident has been resolved.

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