Bitpanda experienced a major incident on May 21, 2026 affecting Bitpanda Trading, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 21, 2026, 06:03 AM UTC
We are aware that trading of real stocks is currently unavailable on Bitpanda. When attempting to place an order, users may experience the order page loading indefinitely without completing. We have identified that the issue originates with one of our market infrastructure partners, who is currently experiencing disruption affecting their exchange connectivity. Our team is actively monitoring the situation and is in direct contact with our partner, who has confirmed they are working with the exchange and all relevant providers to resolve the issue as quickly as possible. We will continue to post updates here as the situation develops. We sincerely apologise for the inconvenience this causes and appreciate your patience.
- monitoring May 21, 2026, 06:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 21, 2026, 06:19 AM UTC
This incident has been resolved.