Bitpanda incident
Disruption to fiat withdrawals and deposits for some users
Resolved after 23 hours 26 minutes, affecting Payment methods, on July 21, 2026.
This incident has been resolved. All fiat withdrawal, deposit, and account verification services are operating normally. Withdrawals that were rejected during the disruption were automatically refunded. Deposits that were delayed have now been processed. We apologize for the inconvenience.
Affected components
Update timeline
- investigating Jul 21, 2026, 11:38 AM UTC
We have identified an issue with our third-party banking provider.Affected users may experience: Rejected fiat withdrawals (these are automatically refunded) Delayed processing of fiat deposits Temporary unavailability of account verification No funds are at risk. We are actively working our with third-party banking provider. to restore full service and will provide an update as soon as possible.
- resolved Jul 22, 2026, 11:04 AM UTC
This incident has been resolved. All fiat withdrawal, deposit, and account verification services are operating normally. Withdrawals that were rejected during the disruption were automatically refunded. Deposits that were delayed have now been processed. We apologize for the inconvenience.
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