BigLeaf Outage History

There were 2 BigLeaf outages since February 20, 2026 totaling 4h 36m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.bigleaf.net

Notice April 30, 2026

Network Performance Issues - ATL

Detected by Pingoru: Apr 30, 2026, 05:53 PM UTC
Resolved: Apr 30, 2026, 08:00 PM UTC
Duration: 2h 6m

Affected: Gateway Cluster: Atlanta, GA

Timeline · 3 updates

investigating Apr 30, 2026, 05:53 PM UTC

We are currently investigating network congestion issues that are impacting a small subset of sites connected to our ATL gateway cluster. To verify if your site is impacted after logging into the Bigleaf Cloud Connect dashboard, follow this link to a filtered list of your accessible sites that are impacted by these issues.
monitoring Apr 30, 2026, 07:30 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Apr 30, 2026, 08:00 PM UTC

This incident has been resolved.

Read the full incident report →

Minor February 20, 2026

Network Performance Issues - LAX

Detected by Pingoru: Feb 20, 2026, 07:00 PM UTC
Resolved: Feb 20, 2026, 09:30 PM UTC
Duration: 2h 29m

Affected: Gateway Cluster: Los Angeles, CA

Timeline · 3 updates

investigating Feb 20, 2026, 07:00 PM UTC

We are currently investigating network congestion issues that are impacting a subset of sites connected to our LAX gateway cluster.
monitoring Feb 20, 2026, 07:11 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 20, 2026, 09:30 PM UTC

This incident has been resolved.

Read the full incident report →

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