BigLeaf incident

Network Performance Issues - LAX

Minor Resolved View vendor source →

BigLeaf experienced a minor incident on February 20, 2026 affecting Gateway Cluster: Los Angeles, CA, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2026, 07:00 PM UTC
Resolved
Feb 20, 2026, 09:30 PM UTC
Duration
2h 29m
Detected by Pingoru
Feb 20, 2026, 07:00 PM UTC

Affected components

Gateway Cluster: Los Angeles, CA

Update timeline

  1. investigating Feb 20, 2026, 07:00 PM UTC

    We are currently investigating network congestion issues that are impacting a subset of sites connected to our LAX gateway cluster.

  2. monitoring Feb 20, 2026, 07:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 20, 2026, 09:30 PM UTC

    This incident has been resolved.