BigLeaf incident

Bigleaf Cloud Connect Dashboard DOWN

Critical Resolved View vendor source →

BigLeaf experienced a critical incident on September 11, 2026 affecting Web Dashboard, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2026, 01:34 PM UTC
Resolved
Sep 11, 2026, 04:31 PM UTC
Duration
2h 56m
Detected by Pingoru
Sep 11, 2026, 01:34 PM UTC

Affected components

Web Dashboard

Update timeline

  1. investigating Sep 11, 2026, 01:34 PM UTC

    We are currently investigating connectivity to the Bigleaf Cloud Connect Dashboard. Network connectivity should not affected.

  2. identified Sep 11, 2026, 02:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 11, 2026, 02:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 11, 2026, 04:31 PM UTC

    This incident has been resolved.