BigLeaf experienced a notice incident on December 4, 2025 affecting Gateway Cluster: Los Angeles, CA, lasting 3h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Gateway Cluster: Los Angeles, CA
Update timeline
- monitoring Dec 04, 2025, 07:31 PM UTC
A small subset of customers served out of our Los Angeles PoP may have experienced one minute of service interruption or missing performance metrics between 11:02am and 11:05am PST after an emergency change was made to avoid an upstream provider with congestion issues. We are continuing to monitor network performance after these changes, and all connectivity in this region should be performing as expected.
- resolved Dec 04, 2025, 11:08 PM UTC
This incident has been resolved.