BigCommerce incident

B2B Ninja Add-To-Quote On Storefront Product Page timeouts

Minor Resolved View vendor source →

BigCommerce experienced a minor incident on August 26, 2026, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 10:14 AM UTC
Resolved
Aug 26, 2026, 11:51 AM UTC
Duration
1h 36m
Detected by Pingoru
Aug 26, 2026, 10:14 AM UTC

Update timeline

  1. investigating Aug 26, 2026, 10:14 AM UTC

    We are currently investigating an issue affecting B2B Ninja users ability to add products to a quote from the product page.

  2. investigating Aug 26, 2026, 11:08 AM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 26, 2026, 11:51 AM UTC

    This incident has been resolved.