BigCommerce incident

Delayed Data in Analytics Reports

Notice Resolved View vendor source →

BigCommerce experienced a notice incident on October 14, 2026 affecting Reporting & Analytics, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2026, 07:21 PM UTC
Resolved
Oct 14, 2026, 08:50 PM UTC
Duration
1h 29m
Detected by Pingoru
Oct 14, 2026, 07:21 PM UTC

Affected components

Reporting & Analytics

Update timeline

  1. monitoring Oct 14, 2026, 07:21 PM UTC

    BigCommerce Engineers are investigating an issue where analytics data is delayed in the Control Panel Analytics Reports for a subset of stores.

  2. resolved Oct 14, 2026, 08:50 PM UTC

    This incident has been resolved.