BigCommerce incident

Issues with B2B Edition

Notice Resolved View vendor source →

BigCommerce experienced a notice incident on July 6, 2026 affecting B2B Edition - API, lasting 4h 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 06:01 PM UTC
Resolved
Jul 06, 2026, 10:31 PM UTC
Duration
4h 29m
Detected by Pingoru
Jul 06, 2026, 06:01 PM UTC

Affected components

B2B Edition - API

Update timeline

  1. investigating Jul 06, 2026, 06:01 PM UTC

    Commerce engineers were alerted to an issue with B2B Edition from 17:41 to 17:49 UTC. Commerce engineers are investigating the root cause but for now the issue has been resolved.

  2. resolved Jul 06, 2026, 10:31 PM UTC

    This incident has been resolved.