BigCommerce incident

Search is degraded on a subset of stores

Notice Resolved View vendor source →

BigCommerce experienced a notice incident on October 1, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 09:00 PM UTC
Resolved
Oct 01, 2026, 09:00 PM UTC
Duration
—
Detected by Pingoru
Oct 01, 2026, 09:00 PM UTC

Update timeline

  1. resolved Oct 01, 2026, 10:07 PM UTC

    Commerce engineers identified the cause of search degradation on a subset or stores and have mitigated the issue.