BigCommerce experienced a minor incident on October 8, 2026 affecting Storefront, lasting 35s. The incident has been resolved; the full update timeline is below.
Affected components
Storefront
Update timeline
- monitoring Oct 08, 2026, 05:34 PM UTC
BigCommerce Engineers are investigating an issue impacting latency of storefront search requests for a subset of stores.
- resolved Oct 08, 2026, 05:35 PM UTC
This incident has been resolved.